Came promptly and nicely packaged. The lotion has really made a difference in my skin.

First, the label has the word SOAP so prominently displayed, I put the bottle on the half bath sink. Went to wash my hands and pumped twice ( new bottle) and a very silky smooth, white soap (?) fell into my hand. The more I tried to work up a lather, the faster I realized this wasn’t soap! One must look hard on the label beyond the company name to find what the product IS, a lotion. I laughed and gave it another try as a lotion. I found it smooth and silky at the first application, then it was obvious the base of the lotion was heavy and had a waxy feel. I couldn’t rub it in enough to ever go beyond sticky. I washed it off with some “real” soap. I had a couple of friends try it, one a hand lotion maven, to find neither cared for it, one questioned any fragrance at all.
Nice little company, but thumbs down on their lotion.

The smell of this soap in my kitchen is amazing! I love this whole product line. ❤️

The smell and feel is perfect. Every use reminds you of Napa.